Twinkle by Wenlan Privacy Policy

By using this website (the “Website”), you accept the practices that are described in this Privacy Statement (the “Statement”), which is part of the Terms and Conditions governing the use of the Website. We may change or add to the Statement from time to time. When that happens, we will post the revised Statement here. Your use of the Website after changes to the Statement have been made constitutes acceptance of those changes going forward.

twinkle by wenlan, twinkle living and/or its affiliates (collectively, “Twinkle”) are not responsible for the privacy policies or practices of the sites from which you access the Website, any sites we link to, or any sites that are linked to the Website.

The Statement tells you what kinds of information we collect, how we use that information and with whom we may share it, and how you can access and change our information about you. If you have additional questions about our privacy practices or would like more information, please contact Twinkle by Wenlan at email or call (212) 625-8710.

Information We Collect

We collect various types of information depending upon how you use our site. We collect the personal information that you give us when you choose to email us, order from us, register an account, post on a message board, complete a form or survey, enter a sweepstakes, join our mailing list, or that you give us in any other way. As a result of those actions, you might supply us with your name, address, e-mail address, company, telephone number or credit card information; the content of your emails and posting; the name and contact information of the person(s) receiving your purchases; or any other information submitted by you via the Website or email.

To help us make e-mails more useful, we may receive a confirmation when you open e-mail from Twinkle. You may choose to opt out of receiving such mailings by sending us a “Please remove” e-mail message to

Whenever you interact with us, our system also collects aggregate information about traffic patterns and usage of the Website, including Internet Protocol addresses, domain names and types of browser.


Twinkle may place one or more "cookies" on the browser of your computer. Cookies can contain a variety of information, such as a simple count of how often you visit the Website or information that allows us to customize the Website for your use. Twinkle uses the information for editorial purposes and for other purposes, including delivery of features and advertisements, so that Twinkle can customize delivery of information to you without compromising privacy.

Protection Of Personal Information

Any personal information we keep is stored on a secure server protected by firewalls which is maintained in a facility with restricted access. Access to individual profiles is password protected. Information is encrypted by Secure Sockets Layer software when it is transmitted to us.

Use Of Information

We use your personal information to process your requests. We may also contact you if we want to communicate with you about your request.

Your personal information is also used to improve our products and services and your use of the Website. For example, we personalize browsing experiences by recalling information about you and your previous use of the Website through the use of cookies to save you time and provide additional information that might be of interest to you.

Additionally, we may use your personal information to contact you from time to time to inform you of new products or services, changes to the Website, or other online services or special offers we think you might find of value, or as part of our general servicing of customer accounts.

We also analyze the aggregate information we gather about traffic patterns and usage of the Website to help us improve it and its design and layout.

Sharing Of Information With Third Parties

We may use third party agents, consultants and contractors to perform business functions on our behalf, including customer research, marketing, provision of IT services, and records maintenance. If we give these entities access to your personal information to perform these functions for us, we do not authorize them to use that information for any other purpose.

It is possible that Twinkle or part of its business or one of its affiliates could merge with, acquire or be acquired by another business entity and your personal information could be among the assets transferred.

We reserve the right to share personal information about you with our affiliates in the course of our business operations. We also reserve the right to share personal information about you as required by law or in cooperation with legal authorities and to enforce the Terms and Conditions governing use of the Website or to protect the rights, property, or safety of Twinkle and its customers.

We may share non-personal, non-individually identifiable aggregate information about users and their traffic patterns with the group of people with whom we share personal information, as well as with other third parties such as marketing firms.

Your Choices Regarding Your Information

You can always choose not to provide information but it may affect your ability to make a purchase or to take advantage of features of the Website. If you do not want to receive e-mails or mail from us, please send us a “Please remove” e-mail message to If you do not want us to share your e-mail address and related personal information with unrelated third parties for marketing purposes, please send us a “Keep private” e-mail message to You may also contact us at (212) 625-8170 regarding your choices or to opt out.

Website Use By Children

Twinkle does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use the Website only with the involvement of a parent or guardian.

Review Or Change the Information We Collect

If you have created a personal profile with Twinkle, you can review your personal profile and correct or update it here. You cannot access or change the non-personal information that Twinkle collects.